Skip to main content

Community Standards

Community expectationsHealthy communities are clear, respectful, honest, and safe for members and creators.

These standards apply across public community pages, paid content, messages, events, support requests, and connected community spaces.

PayBru communities work best when creators and members stay respectful, honest, and clear about expectations.

Creators should​

  • Deliver the benefits they promise
  • Communicate changes and delays clearly
  • Respect members and handle criticism calmly
  • Only publish content they have the right to share

Members should​

  • Treat creators and other members with respect
  • Use content only as allowed by the creator
  • Report problems instead of escalating them

Not allowed​

  • Harassment, threats, or hate speech
  • Fraud, scams, or misleading offers
  • Spam or impersonation
  • Content that breaks South African law
  • Content involving minors or other harmful material

Moderation​

  • Creators can assign moderators with limited permissions
  • Moderator access should be kept to the minimum needed
  • Discord bans can sync with PayBru communities on supported setups

Enforcement​

PayBru may warn, suspend, remove content, or disable accounts when standards are broken. Serious issues can be appealed through Support > Get Help in the Client Portal.

Reporting an Issue​

If you see content or behaviour that breaks these standards:

  1. Open Support > Get Help in the Client Portal.
  2. Choose the relevant category and add the community name, post link, or member reference.
  3. Include screenshots where they help — but don't re-share harmful content unnecessarily.

For urgent safety concerns, also reach out to the official PayBru community on Discord: https://discord.gg/P4U7HT5ZSj.

See Also​