Skip to main content

Payout Overview

Creator payoutsPayouts move available creator earnings to a linked South African bank account after the required checks are complete.

Track pending and available balances from Revenue > Payments, then use View Payouts when the community is ready to request funds.

PayBru pays creators to a linked South African bank account once earnings have cleared the standard hold period and your KYC and bank details are approved.

Journey in This Video​

  • What the video shows: open Revenue > Payments, review View Payouts, and check payout readiness without showing bank or KYC details.
  • Who it is for: creators tracking available earnings and preparing to request a payout.
  • Where to start: open the community Manage Portal, then go to Revenue > Payments.
  • What to do next: select View Payouts, confirm KYC and bank readiness, and request a payout only when funds are available.
Payout journey: open Revenue > Payments, review View Payouts, and check payout readiness without showing bank or KYC details.
Pending balanceAvailable balanceKYC approvedNeeds review

How It Works​

  1. A member pays — subscription, tip, store purchase, gift, or crowdfunding contribution.
  2. PayBru records the payment, deducts platform and gateway fees, and adds the net amount to your community's pending balance.
  3. After the standard hold period, that amount moves to your available balance.
  4. When your available balance is positive, you can request a payout from Manage Portal > Revenue > Payments > View Payouts.
  5. PayBru reviews the request and submits the transfer through Paystack.
  6. The transfer settles into your South African bank account, usually within a few business days of approval.

What You Need First​

  • KYC approved for the community — see Completing KYC Verification.
  • A South African bank account saved under Resources > My Profile > Payments, with the account holder matching the verified entity.
  • A positive available balance (earnings that have cleared the hold period).
  • No other pending payout request open for the same community.

Fees Deducted Before Earnings Are Credited​

DeductionWhat it is
PayBru platform fee5% of the transaction by default, on subscriptions, tips, store purchases, gifts, and crowdfunding/support flows.
Paystack gateway feeCurrently 2.9% + R1.00 on South African local cards, excluding VAT. Pay-by-Bank methods such as Ozow EFT and Capitec Pay can use different Paystack pricing.
VAT on the gateway feePaystack charges VAT on its processing fee. PayBru's 5% platform fee does not add VAT on top.

Refer 10 paid signups through your referral link and PayBru reduces your platform fee to 2.5% for 6 months on subscriptions. See Resources > My Profile > Referrals for your link.

note

PayBru does not withhold income tax on your payouts. You're responsible for declaring your earnings to SARS in line with your own registration and tax status.

Limits and Rules​

  • One pending payout per community. Wait for the current request to settle before opening another.
  • No minimum payout amount — any positive available balance can be paid out.
  • Bank account must match the verified entity on file. A mismatched account will fail review.

Where to Track Everything​

  • Revenue > Payments in the Manage Portal — current balance, pending vs available, payout history.
  • Statements — monthly summaries for record-keeping.
  • Transaction History — every successful payment, refund, and adjustment that contributed to your balance.