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General FAQ

Frequently askedShort answers for the most common PayBru questions across creators, members, billing, Discord, and support.

Use the role-specific FAQ pages when you already know whether the question is about a creator setup, member activity, billing, or Discord access.

What is PayBru?​

PayBru is a South African creator platform for memberships, posts, events, tips, store sales, gifting, streaming features, and community access. Everything is priced in South African Rand (ZAR) and processed through Paystack.

Who can use it?​

  • Members can support creators using any payment method Paystack accepts at checkout.
  • Creators can earn through PayBru, but payouts go to South African bank accounts only.

Is it free to sign up?​

Yes. Signing up for PayBru is free. Fees only apply when a payment is processed.

What does PayBru include?​

  • Membership tiers (free or paid, monthly or longer prepaid)
  • Posts and playlists
  • Events (virtual, in-person, or hybrid) with RSVP and capacity
  • Tips via Pay-a-Bru
  • Merch and digital store sales
  • Direct messages
  • Gift memberships
  • Discord role sync
  • Streaming features (Twitch, Kick, YouTube) with Live Now embeds
  • Browser source alerts for tips, memberships, and gifts
  • Creator payouts to South African banks

Do I need an app?​

No. PayBru runs in any modern web browser on desktop or mobile.

How do I get help?​

Open Support > Get Help in the Client Portal. You can also join the official PayBru community on Discord: https://discord.gg/P4U7HT5ZSj.

Is my information safe?​

Yes. PayBru uses standard security practices, including two-factor authentication, session management, and POPIA-oriented data handling. Card details are handled by Paystack — PayBru never sees or stores card numbers.

Can people outside South Africa use it?​

Members can support creators if their payment method is accepted by Paystack at checkout. Creator payouts go to South African bank accounts only.

See Also​