Payout Timing
Hold, review, transferEarnings clear a short hold window, payout review usually completes the same or next business day, and the bank leg follows.
Exact arrival times depend on Paystack and your receiving bank — PayBru can't guarantee a specific time, but the status reference below shows where each request sits.
PendingSubmittedSuccessFailed
PayBru holds new earnings for a short clearing window before they're available for payout. After approval, the bank leg is handled by Paystack and your bank.
Stages of a Payout
| Stage | Approximate timing |
|---|---|
| Transaction received | Day 0 |
| Earnings clear the hold period | After the standard hold window |
| Payout review | Usually same business day or next |
| Bank transfer | Typically a few business days after the payout is submitted |
Exact timing depends on Paystack and your receiving bank. PayBru can't guarantee a specific arrival time — banks settle at their own cadence and may be slower on public holidays or weekends.
Status Reference
| Status | What it means |
|---|---|
| Pending | The payout was requested and is waiting for review. |
| Submitted | The payout was approved and sent to Paystack for processing. |
| Success | The funds have reached your bank account. |
| Failed | The transfer didn't complete (usually because of incorrect bank details). |
| Canceled | The request was stopped before processing. |
What Can Slow a Payout
- KYC not yet approved — payouts are blocked until KYC is complete.
- Bank details missing or incorrect — the request will be rejected or fail.
- Another payout already pending for the same community.
- Public holidays — banks settle slower around long weekends.
- A manual review by the operations team for unusual activity or first-time payouts.
What to Do If It's Delayed
- Check your KYC status in Revenue > Payments.
- Confirm your bank details under Resources > My Profile > Payments.
- Check View Payouts — if another payout is already pending, wait for it to settle.
- If the status has been Submitted for more than a few business days, contact PayBru support with the payout reference.