Purchases and Downloads
Use My Purchases to review store orders and download digital items.
Open Purchases and Downloads
- Open the Client Portal.
- Go to My Activity > My Purchases.

Read the Summary
- The summary cards show recent orders and active purchases.
- Use the filters to find a specific order.
Review Your Orders
- Open an order to see the product, amount, and status.
- Check the payment state when an order is still processing.
Download Digital Products
- Open the order or product entry.
- Select the download action.
- Save the file to your device.
View Physical Product Details
- Open the order to see shipping or fulfilment details.
- Use the order information if you need to contact the creator.
Order Statuses
- Pending means the payment is still being confirmed.
- Completed means the product is ready or already delivered.
- Refunded means the order was reversed.