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Receipts, Invoices, and Statements

My Activity > My PaymentsEvery charge on your account has a downloadable receipt. Every active month gets a personal statement.

Receipts are proof of payment in ZAR — not SARS-compliant tax invoices for the creator's supply. Contact the creator if you need a formal tax invoice.

PayBru keeps a full record of every payment on your account, with downloadable PDFs you can use for budgeting, expense claims, or dispute resolution.

Find Your Records​

  1. Open the Client Portal.
  2. Go to My Activity > My Payments.
  3. Open the payment you want to view or download.

What You Can Download​

  • Per-payment receipts — one for every successful charge (subscription, tip, store purchase, gift).
  • Monthly statements — a personal summary of your payment activity for any month with charges.

All amounts are shown in ZAR and processed through Paystack.

Receipt vs Tax Invoice​

PayBru receipts and monthly statements are proof of payment, not SARS-compliant tax invoices for the creator's supply.

  • If you need a receipt for personal record-keeping, the PayBru PDF is enough.
  • If you need a formal tax invoice for the goods or services the creator provided, contact the creator directly. Whether they can issue one depends on whether they're VAT-registered with SARS.

See Understanding Charges for the VAT detail.

What Each Receipt Shows​

  • Receipt number (use this when contacting support about a charge).
  • Date and time of the payment.
  • The creator community and the item paid for (tier name, tip, gift, or store item).
  • The amount charged in ZAR.
  • The platform-fee, gateway-fee, and gateway-VAT split — for transparency about how the amount was divided between the creator, PayBru, and Paystack.
  • Card last 4 digits, or the once-off payment method used.

Why It Helps​

  • For refunds or support requests — quote the receipt number to speed up investigation.
  • For business expense claims — download the PDF and attach it to your expense submission.
  • For your own bookkeeping — use monthly statements to track what you spend on memberships.

Tips​

  • Use the date filter on My Payments to jump straight to a specific month.
  • If your bank statement shows a charge as Paystack rather than PayBru, that's normal — Paystack processes the payment on PayBru's behalf.
  • Save copies of anything you may need long-term, particularly before closing an account.

See Also​