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Billing Basics for Creators

Understand how billing works so you can support members and track revenue.

Recurring Billing​

  • Members are billed on the anniversary of their sign-up date.
  • Payments run through Paystack in ZAR.
  • Free tiers renew without payment.

Payment Collection​

When a payment is due, PayBru charges the member, sends the invoice, updates access, and credits your balance.

Fees​

FeeAmount
PayBru platform fee5%
Paystack gateway fee2.9% + R1.00
VAT0% currently

What Members See​

  • Members get a payment confirmation and an invoice.
  • Billing history and renewal dates appear in their dashboard.

Failed Payments and Grace Period​

  • When a payment fails, the member gets a notice.
  • Access stays active during the 3-day grace period.
  • There are no automatic retries.

Gift Memberships​

  • Gift memberships can run from 1 to 12 months.
  • They can be anonymous.
  • They must be accepted within 30 days.

Creator Revenue and Payouts​

  • Revenue from successful payments appears in your Creator Balance.
  • PayBru deducts platform and gateway fees before crediting your balance.
  • Payouts go to your linked South African bank account.
  • You can review earnings and payout history in Statements.
PayBru Payouts page showing payout balance cards, payout history, and request payout action
The Payouts page shows available revenue, processed payouts, scheduled payouts, and payout history

Refunds​

  • Refunds can be full or partial.
  • Refunds may go back to the original payment method or bank transfer.
  • Approved refunds reduce your creator balance.
  • Access is revoked when the refund is processed.

Key Things to Know​

  • PayBru manages billing and invoicing.
  • Existing members keep their current rate until they resubscribe.
  • Members must recover failed payments within the grace period.